Client Care & Support
Bespoke engineering deserves permanent commitment. Our dedicated designers and technical integration experts are here to keep your night sky flawless.
Lifetime Warranty
Your custom fiber-optic terminations are backed by a comprehensive lifetime warranty. System light engines and power modules feature a 3-year warranty, delivered by our credentialed fulfillment partner, Innovation Technologies.
Reprogramming
Sync your star ceiling with new home theater elements or smart home systems. Our certified integrators provide both remote and on-site calibration for Crestron, Lutron, Control4, and mobile scene control.
Zero Maintenance
Because fiber optics are passive transmitters of light, there is no electrical wiring or active bulbs inside your ceiling. Your architectural star field operates silently and requires zero maintenance or replacement parts.
Need Immediate Assistance?
Initiate a Support Request
Provide your commission details below. A dedicated technical service coordinator will contact you within one business day to coordinate remote support or an on-site calibration visit.